Published: 2026-05-26

El control organizacional desde una mirada flexible y adaptable Organizational Control from a Flexible and Adaptable Perspective

Main Article Content

  • Yaliangélica Briceño Romero
    • Investigation
    • Conceptualization
    • Formal Analysis
    • Project Administration
    • Visualization
    • Writing – Review & Editing
    Competing Interests

    None

  • Nadeska Gallardo Lichaá
    • Data Curation
    • Validation
    • Writing – Review & Editing
    Competing Interests

    None

How to Cite

Briceño Romero, Y., & Gallardo Lichaá, N. (2026). Organizational Control from a Flexible and Adaptable Perspective. Administración & Desarrollo, 56(1), e-1341. https://doi.org/10.22431/25005227.1341

Problemática: en entornos organizacionales caracterizados por volatilidad, incertidumbre y transformación digital, los modelos tradicionales de control resultan insuficientes para gestionar la complejidad y promover la adaptabilidad. Objetivo: analizar la evolución del control organizacional desde una perspectiva flexible y adaptable, integrando los aportes del pensamiento complejo y la transdisciplinariedad, e identificando tendencias teóricas y empíricas en la literatura reciente. Metodología: se realizó una revisión sistemática cualitativa bajo el protocolo PRISMA. La búsqueda en bases de datos internacionales identificó 212 registros (2015-2025); tras depuración y evaluación de elegibilidad, se seleccionaron 30 estudios para el análisis. Resultados: se identifican tres tendencias principales: predominio de enfoques cualitativos centrados en mecanismos relacionales del control; integración entre control formal y confianza organizacional; y articulación con aprendizaje adaptativo y agilidad organizacional. Conclusión: el control organizacional contemporáneo se configura como un proceso relacional, complejo y adaptativo que integra estructuras formales, confianza y aprendizaje, orientado a equilibrar estructura y autonomía en contextos inciertos. Contribución/originalidad: el estudio aporta una visión original e integradora del control organizacional al incorporar el pensamiento complejo y la transdisciplinariedad como base para reinterpretar el control desde una lógica flexible, dinámica y adaptativa.

Keywords:
control organizacional, pensamiento complejo, confianza organizacional, aprendizaje organizacional, control organizacional flexible

Problem Statement: In volatile and digitally transformed environments, traditional control models are insufficient to effectively manage complexity and foster adaptability. Objective: To analyze the evolution of organizational control through a flexible, adaptive lens, integrating complexity theory and transdisciplinarity to identify recent theoretical and empirical trends. Methodology: A qualitative systematic literature review was conducted using the PRISMA protocol. From 212 records identified in international academic databases (2015–2025), 30 studies met the strict eligibility criteria for final analysis. Results: Three primary trends emerged: a predominance of qualitative approaches focusing on relational control mechanisms; the integration of formal control with organizational trust; and the alignment of control with adaptive learning and agility. Conclusion: Contemporary organizational control operates as a relational, complex, and adaptive process that integrates formal structures, trust, and learning to balance stability and autonomy in uncertain environments. Contribution/Originality: This study provides an integrative perspective by applying complexity theory and transdisciplinarity to reinterpret organizational control through a flexible, dynamic, and adaptive logic.

Keywords:
organizational control, complex thinking, organizational trust, organizational learning, flexible organizational control

Yaliangélica Briceño Romero, Corporación Universitaria Unisabaneta

Has over 23 years of experience in teaching, research, and university management. A Political Scientist with a Master’s in Public Management and a PhD in Management Sciences, she has led academic programs, projects, and innovation processes in Colombia and Venezuela. Currently, she serves as the Director of Research and Innovation at UNISABANETA, where she is recognized for her academic leadership, human talent management, and the promotion of applied research with social impact.

Nadeska Gallardo Lichaá, Corporación Universitaria Unisabaneta

Researcher, university professor, and coach with over 20 years of experience in training, leadership, and human development. She has led international coaching and talent management projects, effectively integrating science with organizational practice. Her passion for research began in 2007 with studies on the application of coaching in corporate environments; since then, she has contributed to conferences and publications across Latin America and the United States. She serves as a director of development programs, a mentor to researchers, and a leading authority on evidence-based and purpose-driven personal and professional growth strategies.


Dimensions

PlumX

Downloads

Download data is not yet available.

Visitas

124

References

Anthony, R. N., y Govindarajan, V. (2014). Management Control Systems (13th ed.). McGraw-Hill Education.

Bennett, N., y Lemoine, G. J. (2014). What VUCA really means for you. Harvard Business Review, 92(1–2), 27–42. https://hbr.org/2014/01/what-vuca-really-means-for-you

Bijlsma-Frankema, K., y Costa, A. C. (2019). Trust and Control Interrelations: New Perspectives. Routledge. https://doi.org/10.1177/1059601106293871

Cárdenas-Contreras, L. P., Palacios-Alvarado, W., y Carreño-Flórez, E. F. (2023). Importancia de la construcción de escenarios para el liderazgo transformacional en la gerencia moderna en Colombia. Dictamen Libre, (32), 53–63. https://doi.org/10.18041/2619-4244/dl.32.10401

Chughtai, M. S., Syed, F., Naseer, S. et al. (2023) El papel del liderazgo adaptativo en las organizaciones de aprendizaje para impulsar las innovaciones organizacionales con autoeficacia para el cambio. Current Psychology, 43, 27262–27281. https://doi.org/10.1007/s12144-023-04669-z

Dobrowolski, Z., Ledzianowski, J. y Dobrowolska, M. (2021). Towards agile management control systems at the university. European Research Studies Journal, 24, 497–512. https://doi.org/10.35808/ersj/2019

Edmondson, A. C., y Bransby, D. (2023). Psychological safety comes of age: Observed themes in 21st-century research. Annual Review of Organizational Psychology and Organizational Behavior, 10, 1–29. http://dx.doi.org/10.1146/annurev-orgpsych-120920-055217

Edmondson, A. C., y Lei, Z. (2014). Psychological safety: The history, renaissance, and future of an interpersonal construct. Annual Review of Organizational Psychology and Organizational Behavior, 1, 23–43. https://doi.org/10.1146/annurev-orgpsych-031413-091305

Fachrudin, A., Setiawan, D., Djuminah, D. y Risfandy, T. (2024). Explorando el desarrollo reciente del estudio de los sistemas de control de gestión. Cogent Business & Management, 11(1). https://doi.org/10.1080/23311975.2024.2357709

Fischer, C., Gugerell, K., Laa, U. et al. (2025). Evaluación de métodos transdisciplinarios: una nueva escala para medir la integración del conocimiento. Humanit Soc Sci Commun 12, 1395. https://doi.org/10.1057/s41599-025-05634-w

Flinkman, A., Gullkvist, B. y Teittinen, H.(2025). Formal control and trust in monitoring outsourcing. International Journal of Public Sector Management, 39(3), 288-304. https://doi.org/10.1108/IJPSM-03-2024-0062

Jiang, G., Warden, J., y Firth, N. (2023). Complexity leadership in action: A team science case study. Journal of Clinical and Translational Science, 7, e179. https://doi.org/10.1017/cts.2023.179

Johansson-Berg, T., y Siverbo, S. (2025). The emergence of control archetypes: Theorization of trust-based control. Journal of Accounting & Organizational Change, 102. https://doi.org/10.1016/j.cpa.2025.102809

Keegan, A., y Meijerink, J. (2025). Algorithmic Management in Organizations? From Edge Case to Center Stage. Annual Review of Organizational Psychology and Organizational Behavior. Advance online publication. https://doi.org/10.1146/annurev-orgpsych-110622-070928

Koudriachov, C., Tam, C., y Aparicio, M. (2025). Success with agile project management: Looking back and moving forward. Journal of Systems and Software, 12, 395-422. https://doi.org/10.1016/j.jss.2025.112428

Mehta, S. V., Polasky, S. y Tsakakis, E. (2024). The role of transdisciplinary approaches in environmental economics. Annual Review of Resource Economics, 16, 233-254. https://doi.org/10.1146/annurev-resource-101623-102715

Merchant, K. A., y Van der Stede, W. A. (2017). Management control systems: Performance measurement, evaluation and incentives (4th ed.). Pearson. https://elearn-archive.fnu.ac.fj/pluginfile.php/582221/mod_resource/content/1/Management%20control%20systems%20-%204th%20Ed.%20Pearson.pdf

Moher, D., Liberati, A., Tetzlaff, J., Altman, D. G., y The PRISMA Group. (2009). Preferred reporting items for systematic reviews and meta-analyses: The PRISMA statement. PLoS Medicine, 6(7), e1000097. https://doi.org/10.1371/journal.pmed.1000097

Morin, E. (2005). Introducción al pensamiento complejo. Gedisa. https://campus.unirep.edu.ec/pruebas/files/curseconten/constructivismo/recursos/documentos/u1doc1.pdf

Morin, E. (2011). La vía: Para el futuro de la humanidad. Paidós. https://edgarmorinmultiversidad.org/index.php/descarga-la-via-para-el-futuro-de-la- humanidad.html

Nicolescu, B. (2002). Manifesto of Transdisciplinarity. SUNY Press.

Nicolescu, B. (2014). From Modernity to Cosmodernity: Science, Culture, and Spirituality. SUNY Press.

https://ecosad.org/phocadownloadpap/otrospublicaciones/nicolescu-manifiesto.pdf

Nöthel, S., Nübold, A., y Uitdewilligen, S. (2023). Development and validation of the Adaptive Leadership Behavior Scale (ALBS). Frontiers in Psychology, 14. https://doi.org/10.3389/fpsyg.2023.1149371

Ouchi, W. G. (1979). A conceptual framework for the design of organizational control mechanisms. Management Science, 25(9), 833–848. https://doi.org/10.1287/mnsc.25.9.833

Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., ... y Moher, D. (2021). The PRISMA 2020 statement: An updated guideline for reporting systematic reviews. BMJ, 372, n71. https://doi.org/10.1136/bmj.n71

Quesado, P., Silva, R., y Costa Oliveira, H. (2024). Management control systems and sustainability: A bibliometric analysis. Sustainability, 16(12), 5067. https://doi.org/10.3390/su16125067

Röttgen, C., Herbig, B., Weinmann, T., y Müller, A. (2024). Algorithmic management and human-centered task design: a conceptual synthesis from the perspective of action regulation and sociomaterial systems theory. Frontiers in Artificial Intelligence, 7. https://doi.org/10.3389/frai.2024.1441497

Salemi Toquica, J. L. (2022). La importancia del liderazgo servicial como generador de cambio cultural en las organizaciones. Dictamen Libre, (30). https://doi.org/10.18041/2619-4244/dl.30.8827

Scholz, R. W. (2024). Transdisciplinary knowledge integration–Part I. Technological Forecasting & Social Change, 202. https://doi.org/10.1016/j.techfore.2024.123281

Searle, R. H., Nienaber, A. M., y Sitkin, S. B. (2025). Trust and high control: An exploratory study. European Journal of Work and Organizational Psychology, 34(2), 255–273. 10.4324/9781315745572

Sott, M. K. y Sott, M. (2025). The role of adaptive leadership in times of crisis: Conceptual framework and propositions. Leadership in Organization, 5(1), 2, https://doi.org/10.3390/merits5010002

Simons, R. (1995). Levers of Control: How Managers Use Innovative Control Systems to Drive Strategic Renewal. Harvard Business Review Press. https://www.hbs.edu/faculty/Pages/item.aspx?num=257

Stacey, R. (2016). Tools and techniques of leadership and management: Meeting the challenge of complexity. Routledge.

Svare, H., Johnsen, Å., & Wittrock, C. (2023). Does trust-based management reform enhance employee-driven innovation? Evidence from a Scandinavian capital. Nordic Journal of Innovation in the Public Sector, 2(1), 43-58. https://doi.org/10.18261/njips.2.1.4

Teece, D. J. (2018). Business models and dynamic capabilities. Long Range Planning, 51(1), 40–49. https://doi.org/10.1016/j.lrp.2017.06.007

Uhl-Bien, M., Marion, R., & McKelvey, B. (2007). Complexity leadership theory: Shifting leadership from the industrial age to the knowledge era. The Leadership Quarterly, 18(4), 298–318. https://doi.org/10.1016/j.leaqua.2007.04.002

Weick, K. E. (1995). Sensemaking in organizations. Sage Publications.

Similar Articles

You may also start an advanced similarity search for this article.