El control organizacional desde una mirada flexible y adaptable Organizational Control from a Flexible and Adaptable Perspective
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Problemática: en entornos organizacionales caracterizados por volatilidad, incertidumbre y transformación digital, los modelos tradicionales de control resultan insuficientes para gestionar la complejidad y promover la adaptabilidad. Objetivo: analizar la evolución del control organizacional desde una perspectiva flexible y adaptable, integrando los aportes del pensamiento complejo y la transdisciplinariedad, e identificando tendencias teóricas y empíricas en la literatura reciente. Metodología: se realizó una revisión sistemática cualitativa bajo el protocolo PRISMA. La búsqueda en bases de datos internacionales identificó 212 registros (2015-2025); tras depuración y evaluación de elegibilidad, se seleccionaron 30 estudios para el análisis. Resultados: se identifican tres tendencias principales: predominio de enfoques cualitativos centrados en mecanismos relacionales del control; integración entre control formal y confianza organizacional; y articulación con aprendizaje adaptativo y agilidad organizacional. Conclusión: el control organizacional contemporáneo se configura como un proceso relacional, complejo y adaptativo que integra estructuras formales, confianza y aprendizaje, orientado a equilibrar estructura y autonomía en contextos inciertos. Contribución/originalidad: el estudio aporta una visión original e integradora del control organizacional al incorporar el pensamiento complejo y la transdisciplinariedad como base para reinterpretar el control desde una lógica flexible, dinámica y adaptativa.
Problem Statement: In volatile and digitally transformed environments, traditional control models are insufficient to effectively manage complexity and foster adaptability. Objective: To analyze the evolution of organizational control through a flexible, adaptive lens, integrating complexity theory and transdisciplinarity to identify recent theoretical and empirical trends. Methodology: A qualitative systematic literature review was conducted using the PRISMA protocol. From 212 records identified in international academic databases (2015–2025), 30 studies met the strict eligibility criteria for final analysis. Results: Three primary trends emerged: a predominance of qualitative approaches focusing on relational control mechanisms; the integration of formal control with organizational trust; and the alignment of control with adaptive learning and agility. Conclusion: Contemporary organizational control operates as a relational, complex, and adaptive process that integrates formal structures, trust, and learning to balance stability and autonomy in uncertain environments. Contribution/Originality: This study provides an integrative perspective by applying complexity theory and transdisciplinarity to reinterpret organizational control through a flexible, dynamic, and adaptive logic.
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