Publicado: jun 15, 2012

El kaizen en una organización deportiva: un esquema de mejora continua Kaizen in a Sports Organization: A Scheme of Continual Improvement

Contenido principal del artículo

Manuel Francisco Suarez Barraza
Jose Angel Miguel Davila
La industria del fútbol ha experimentado en los últimos años un extraordinario crecimiento que se ha representado entre el 10 y el 15% dependiendo de su mercado por algunos autores. Sin embargo, se pronostica que este crecimiento presente una desaceleración en los años venideros como resultado la crisis económica y financiera en el ámbito global de 2008-2009. Por lo tanto, algunas de estas organizaciones deportivas dedicadas al fútbol en México han comenzado a trabajar en modelos de gestión orientados a la mejora continua (Kaizen en su término en japonés), la gestión de calidad y la planificación estratégica. De esta manera, el propósito principal de la investigación es comprender la aplicación del Kaizen en un contexto tan específico como lo es una organización deportiva dedicada al fútbol. A través de un método cualitativo del caso de estudio se logró comprender que la aproximación gerencial del Kaizen puede ayudar a una organización deportiva a mejorar su sistema de gestión y, por lo tanto, obtener mejores resultados deportivos. Un esquema teórico de la gestión de la mejora continua es el resultado final de esta investigación.

The football industry has experienced an extraordinary growth in recent years, which has been between 10% and 15%, depending on the market, according to some authors. However, it is predicted that this growth rate will slow down in the coming years as a result of the global economic and financial crisis of 2008-2009. Therefore, some of the sports organizations dedicated to football in Mexico have begun to work with management models oriented to continual improvement (or Kaizen, as it is called in Japanese), quality control and strategic planning. Thus, the main purpose of the study is to understand the application of Kaizen in a context as specific as a sports organization dedicated to football. Through a qualitative application of the case study method, it was possible to see that the Kaizen management approach can help a sports organization improve its management system and therefore obtain better sports results. A theoretical scheme of continual improvement management is the final result of this research project.
Palabras clave:
sports organizations, football, management systems, continual improvement (Kaizen), Mexico
Organizaciones deportivas, Fútbol, Sistemas de Gestión, Mejora Continua (Kaizen), México.
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Suarez Barraza, M. F., y Miguel Davila, J. A. (2012). El kaizen en una organización deportiva: un esquema de mejora continua. Administración & Desarrollo, 40(55), 61–76. https://doi.org/10.22431/25005227.129

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